Shipping & Returns
 
All orders and enquiries are dealt with within 24 hours. We ship our products worldwide using Royal Mail or Fedex.
 
Delivery Options 

 

Delivery Option

Delivery Price

Estimated Delivery Time

 
 
UK standard delivery
 

 
£1.95  First Class Royal Mail 

 
 Usually within 1-5 working days

 
UK Saturday Delivery
 

 Not available

 Not available

 
 
UK next day delivery

 
 
£6.50

 **currently not available**
Place an order before 2pm Mon-Thur for delivery the next working day. (excludes Bank Holidays, Weekends, Christmas & New year)

 
International delivery

 
£4.95

 
5–10 business days

 
Taxes & Duties
 
Local import duties and taxes may be payable on receipt of your order. This varies from country to country of which we have no control over. These charges must be paid by the recipient of the parcel for which Rxycosmetics cannot accept liability.
 
Payments
 
We accept all major credit and debit cards via Paypal
 
Returns & Shipping
 
Customer packages that are returned to us due to incomplete or incorrect address given at time of order will incur a 20 Pounds admin fee.    

Faulty Goods - Damaged goods must be reported to us by email within 24 hours of receipt. Please email - rxycosmetics@gmail.com . Proof of damage will be required and items returned to us before a refund can be processed. We have the right to refuse a refund.
 
If for any reason you are dissatisfied with your purchase, we will gladly offer a refund on all products returned to us within fourteen days of receipt, provided they are in an unopened and unused condition with your completed returns form. We regret that we cannot reimburse postage costs. All items must be returned to us by recorded delivery.
 
Due to strict EU hygiene laws, we are unable to offer a refund, replacement or exchange on items returned in a non-saleable condition and where the products have been customized to your chosen specifications.
 
For all returns, please send to
 
RxyCosmetics
10 East Hermitage Place
Edinburgh
EH6 8AA

£1.95 UK SHIPPING 
£4.95 INTERNATIONAL SHIPPING